At Ashley Cooper® Bedding, Comforter, Bedspreads, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases from us. Please read this policy carefully to understand our practices regarding your information.
Information We Collect
We may collect several types of information from you when you visit our website or make purchases, including:
- Personal information you provide, such as your name, email address, mailing address, phone number, credit card number and related billing information. This is required to process orders and communicate with you.
- Website usage information through cookies, web beacons, pixels, or other technologies to operate and improve our website and online shopping experience. This includes pages visited, links clicked, items viewed or added to cart.
- Device information such as IP address, browser type, operating system details, unique device identifiers, and other information about the device you use to access our website. This helps identify you and prevent fraud.
- Location information if you enable it, to estimate taxes and shipping costs. We do not track your precise location.
- Marketing information you provide when signing up for our newsletter or promotions. This includes your email, interests, purchase history and survey responses to personalize your experience.
- Social media information if you interact with us on social media platforms. This may include your username, photos, likes, comments and friends list depending on your settings.
How We Use Your Information
We use the information we collect for the following purposes:
- Process orders and provide related customer service. We need your personal and payment information for this.
- Improve our products and services. We analyze usage information and preferences to optimize your shopping experience. This includes troubleshooting, research and analytics.
- Communicate with you. We may send emails about your account, orders, product updates or new collections based on your preferences. You can control these at any time.
- Marketing and advertising. We may send promotional emails, display relevant ads online, or contact you about new products you may like. You can opt out anytime.
- Comply with legal obligations. We use data to comply with legal requirements like tax regulations. We may collect government identifiers or verify identity for purchases.
- Secure our systems. We monitor our systems for fraud, viruses, bugs or unauthorized access to protect your data.
- Other purposes. We may use data for other purposes you consent to or as disclosed at the time of collection. We do not sell personal information.
Sharing Your Information
We do not sell your personal information. We only share it with service providers acting on our behalf or as described below:
- Service providers. We work with service providers to operate our business, website and mobile apps, process orders and payments, optimize our service, send communications, provide advertising, and for other purposes.
- Business transitions. If we undergo a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or event, your information may be sold, disposed of, or transferred as part of that deal. We will notify you in advance if this occurs.
- Law enforcement and legal requests. We may share data with law enforcement or in response to legal requests if required by applicable laws and regulations.
- Aggregate insights. We may share aggregate statistics and insights from website usage data with others. This does not include personally identifiable information.
Security of Your Information
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. This includes securing servers and encrypting sensitive data.
However, no website or app can fully eliminate security risks, so we cannot guarantee the absolute security of your information.
Your Choices & Rights
You have certain choices and rights regarding the protection of your information:
- You can opt out of marketing emails by following the unsubscribe instructions in any promotional message you receive from us. This will not affect operational emails like order confirmations.
- You can disable cookies in your browser settings, but this may affect the functionality of our website.
- You can select which cookies you want to accept through Cookie Consent on our website.
- You can review and change settings for use of your information by contacting us.
- If you have an account, you can access, change or delete your personal information by logging in and updating your account at any time.
- You have the right to request access to the personal information we hold about you and receive copies of it.
- You may also request correction or deletion of unnecessary, inaccurate or outdated data we hold in certain situations.
- You can object to processing of your personal information or ask us to restrict processing. For example, you may opt out of marketing communications.
- You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.
If you would like to make a request under any of the rights concerning your personal information, please contact us using the information in the Contact Us section below.
Use by Minors
Our website and services are intended for general audiences over the age of 18. We do not knowingly collect personal information from minors under 18 without permission from a parent or guardian. If you believe we may have collected information of a minor without proper consent, please contact us using the information below, and we will take appropriate measures to investigate and address the issue promptly.
Privacy Policy Updates
We may occasionally update this Privacy Policy as necessary to reflect changes in our practices, technology, legal requirements and other factors. If we make material changes, we will notify you through our website or by email prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred internationally throughout the course of our operations. We take appropriate safeguards to ensure any international transfers of your data are lawful and properly secured.
Contact Us
If you have any questions, concerns or complaints about this Privacy Policy, our privacy practices or dealings with Ashley Cooper® Bedding, Comforter, Bedspreads, please feel free to contact us.
Email: [email protected]
We welcome your feedback on this and any other matter relating to your privacy and our use of your personal information.